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Spare Parts for Playground Equipment
We understand the importance of getting the right spare parts, quickly and efficiently, to our customers and that’s where our UK manufacturing and spare parts operation comes into its own.
Very few of our components are stocked from outside the UK and the most commonly required spare parts are held in Selby for immediate delivery. For those parts that are manufactured in Sweden we run a weekly delivery service into the UK to ensure this will not create delays in their onward despatch.
We can therefore guarantee that consumable stock items such as:
• Fixtures such as nuts, bolts, washers, shackles • Swing bearing components • Common panel components • Swing seats • Springer handles etc.
…will be dispatched within 48 hours.
Current fabricated components from stock such as: • Decks • Swing chains • Springs and Springer body items
…will be dispatched within 14 days.
Special components requiring manufacture, or any 3rd party items such as: • Supporting posts or columns • Roof structures • Into-ground components
…will be dispatched within 4-6 weeks
We also commit to supporting our ‘older’ products even if the line has been discontinued:
• For the first 5 years after the line has been discontinued – we can supply all spare parts within standard lead times. • Between 5 - 10 years after discontinuation – we can supply all spare parts, but certain items may need to be specially sourced or manufactured within an extended lead-time. • After 10 years we cannot guarantee that all spares will be available, but will assist the customer where possible with drawings or other information to allow them to source items from elsewhere if required.
This full product refurbishment was recently carried out by our sister company, RSS Playground Inspection and Maintenance, using genuine HAGS SMP spare parts. Read more here.
Please contact Joshua on 01757 293445 or e-mail email@example.com; we will be pleased to help you further.